Customer Care

Help & FAQs

Everything you need to know about ordering, delivery, sizing and returns.

Shipping

We ship Australia-wide with tracked delivery. Orders placed before 2pm AEST on a business day are dispatched the same day.

Standard delivery is 3–6 business days and express is 1–2 business days to most metro areas. Shipping is free on orders over $150.

Returns & exchanges

Unworn pieces with tags attached can be returned within 30 days of delivery for a refund or exchange.

Made-to-measure and final-sale items are excluded. Email us and we'll send a return label with instructions.

Sizing

Sarees are one size and come with an unstitched blouse piece. Lehengas and kurta sets follow AU sizing from 6 to 18.

If you're between sizes we recommend sizing up, particularly for structured festive pieces.

Fabric care

Silk, organza and heavily embroidered pieces should be dry cleaned only. Cotton and cotton-silk kurtas can be gently hand washed cold.

Store festive pieces in a breathable cotton bag away from direct sunlight to protect the zari work.

Payments

All prices are in Australian dollars and include GST. Online card payments are being finalised. In the meantime we invoice directly by email.